RETURNS (Wholesale only)

If you are unhappy with your purchase, you can return the items to us within 28 days of receipt of your goods for a full refund.
Items bought online are returned at your own expense, unless damaged, and should be unused, returned in their original packaging and in a fully resalable condition.

To authorise a return, please complete the return form below and include your reason for return in the message section.
Our customer services team will return to you shortly for further steps, and we may request photographs to show the issue.
Once your return has been received, your refund will be processed. Refunds can take up to 10 working days to be received following receipt of the goods into our warehouse.

Name *
Name
Batch date is listed on silver label attached to your lamp, usually on the base. Applies to lamps only.