The following form is for B2B only.
If you would like to make a customer return, please visit
this link.

For a credit note or replacement, please contact us via the form below.

To ensure a quick response, fill in as many fields as possible so that we can verify and authorise your claim. Our team will return to you with an email response, with further steps if required. We may also request photographs to show the issue.
Once a claim has been authorised, allow up to 10 business days for your response to be applied.

Preferred response *